Payment
Terms & Conditions

You acknowledge and agree you have read the associated Payment Terms and Conditions attached prior to enrolment.

Quarterly Direct Debits Payment Process

Please see below the quarterly direct debit options being implemented for Term 4 of 2023 (Term 1 of 2024). This is the new 2024 School Year. All Direct Debits will be managed as follows with specific dates for the Direct Debits to inform parents. 

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Marquis Education tuition fees are charged by Direct Debit via Visa or Mastercard. 

Our campuses are cashless to ensure the safest environment for our students and staff. Payment details are accepted at the point of enrolment during the application process. We accept credit or debit cards with the MasterCard/Visa function, as well as direct debit from preferred bank account using Ezidebit.

Marquis Education offers one payment option - quarterly. This will be billed via Direct Debit on the dates fore-mentioned.

Paying quarterly?

Please see below the quarterly direct debit options being implemented for the 2024 Marquis School Year from Term 4 of 2023, i.e. Marquis Term 1 as we run one term ahead of most schools, and onwards. 

Term 1: 7 Oct - 15 Dec 2023

Payment collection date: Fri Sep 29

Term 2: 3 Feb - 12 Apr 2024

Payment collection date: Thur Jan 25

Term 3: 27 Apr - 5 Jun 2024

Payment collection date: Fri Apr 19

Term 4: 20 Jul - 27 Sep 2024

Payment collection date: Fri Jul 12

Term fees must be paid in full before the commencement of the term for the student to be eligible to re-enrol at Marquis Education for the subsequent term.

Secure Payment Options
Payments for all course programs must be paid online via Marquis Education’s secure website www.marquiseducation.com.au via secure payment merchant software Ezidebit*. Marquis accepts all major Credit Cards, and Direct Debit.

*Ezidebit is certified to the highest industry standards and has obtained regulatory licences around the world. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. Stripe uses the best-in-class security tools and practices to maintain a high level of security.

All bank account and credit card particulars will be encrypted and stored for the purpose of processing payments through our third-party provider Stripe. We adhere to PCI Security Standards Council standards when handling payment information. We have processes in place to ensure the security of your personal information, including encryption of data when it is transferred to our service providers and limitations on access to personal information within our organisation. We do not retain or store CVV numbers.

Fees Applicable

All Yearly programs are required to be paid upfront, on or before the date of enrolment except for subscription enrolments. Students who elect to enrol in the monthly or termly subscription enrolment option via DD are committing to a minimum of 1 term and the maximum of one years enrolment with the requirement of three equal instalments payments during the term or 4 equal payments for the school year.

Transaction Fees:

Administration Fee (once only) up to                                                        Paid by Marquis

Merchant Service Fee (Visa/MasterCard)                                               1.99%

Transaction Fee (bank account)                                                                $0.99

Merchant Service Fee (Amex/Diners)                                                      1.99%

Other Fees:

SMS Payment Reminder (optional)                                                           N/A

Failed Payment Fee                                                                                      $9.90

Marquis absorbs all administration fees

Postage and Delivery of Educational Materials

1. Collection Day: Marquis Education offers a Workbook Collection Day at the beginning of each term ("Collection Day"), where clients are invited to collect their educational materials in person at a designated location, without incurring any additional fees.
2. Optional Postal Delivery: Should clients be unable or prefer not to collect their educational materials in person on the specified Collection Day, Marquis Education provides an optional postal delivery service. Clients opting for this service will have their educational materials dispatched to their provided shipping address.
3. Incurred Postage Fees: Clients choosing the postal delivery option will incur additional fees to cover the postage and handling costs. These fees will be calculated based on the current rates charged by our shipping partners and the delivery location. Marquis Education will provide an estimate of these fees at the time of opting for postal delivery.
4. Payment of Postage Fees: Postage fees must be paid in full by the client prior to the dispatch of educational materials. Failure to pay these fees may result in a delay or cancellation of the postal delivery service.
5. Responsibility for Accuracy of Shipping Details: Clients are responsible for providing accurate and complete shipping addresses. Marquis Education will not be held responsible for any delivery issues arising from inaccuracies in the provided shipping details.
6. Risk of Loss: The risk of loss and title for educational materials pass to the client upon our delivery to the carrier. Marquis Education is not responsible for any loss, damage, or delay occurring after dispatch and while the materials are in transit.
7. Amendments to Postal Delivery Service: Marquis Education reserves the right to amend the terms and fees related to the postal delivery service without prior notice. Any changes will be communicated to clients through appropriate channels and will apply to orders placed after the date of such changes.
   
   

What happens if you enrol after the first Direct Debit date?

Regardless of being a new, returning or existing customer, if we process your enrolment after the first Direct Debit payment date, your instalment (quarterly) will be deducted on the day of the enrolment.

Have more questions about our direct debit? Please speak with one of our friendly Student Experience team members. 

What if I want to disenroll and cancel my Direct Debit?

Please be aware that if you decide to terminate your enrolment before the designated completion date, which coincides with the term's end, it is imperative that you notify us in writing no less than 14 days before the commencement of the next term.

It is necessary for parents to provide a minimum of two weeks' clear notice if the student intends to discontinue their tuition. In the absence of a formal notification to terminate a termly enrolment, the student will be automatically registered for the subsequent term's course. Consequently, the student's parent will incur the full fee, as we allocate and reserve a seat for the student well in advance, making it challenging to fill the seat without sufficient notice.

Additionally, should there be a change of mind after the direct debit payment has been processed, Marquis Education reserves the right to not issue a refund.