Student and Parent Portal

Student & Parent Portal

Get the support and answers you need fast!

We understand that sometimes you need support, information and answers fast. We've created this system to direct your request to the right person in the right department fast so that you spend less time waiting, and more time getting on with the important work. Simply select the specific area you require assistance with and we will work to respond to you the same day!

Academic Support

Do you have a specific question relating to your Course Program/s or need to speak to someone on the Academic Team? Simply fill out the form below and the right person will be in contact with you resolve your query.

Tech Support

Having technical issues? Problems accessing your class, or resources? Please fill out this quick form and one of our tech savvy team members will be in contact to help you.

I'm sick or can't make my lesson

Need to let us know you can't make a lesson? Want to book a make-up class or request a lesson recording and/ resources? Let us know and our team will take care of the rest!

Resource Support

Looking for additional specific resources, or past papers in addition to the Workbooks you are receiving in your weekly classes? Let us know what you need and one of our team members will send through to you ASAP.

Feedback

We appreciate receiving all constructive feedback from our students and parents. If you have an issue you need resolved urgently, or would like to acknowledge great work or pass on your thanks to someone on our team please fill out the form below and we will respond ASAP.

I need to book a 1:1 Private Tutorial

Need to book a 1:1 Private Tutorial with one of our Educators? Is your Educator unavailable and you want advice on the next best subject matter expert? Let us know and we will help facilitate your request.

Accounts Query


Do you have a finance or payment query? Would you like to change your payment method? Are you expriencing financial difficulties? Please let us know how we can assist and support you and we will respond to you within 24 hours. 






I would like to refer a friend to Marquis

Have you, or would you like to refer a friend to Marquis Education? If you have kindly recommended our services we'd like to thank you with a small token of our appreciation and offer your friend a discount on enrolment. Simply fill out the form here.

Express interest in working for us!

We love hiring Marquis students to be the next generation of Educators and Student Support Staff as they already understand how our Course Programs work and the exceptional high standards we expect from  our Educators and team. Please let us know if you are interested in becoming a part of the team!



FAQs

Got a question? We’re here to help.

  • What are your opening hours?

    Marquis is open 7 days a week from 4 pm to 9 pm Mon - Fri and 9 am - 5 pm Sat - Sun.

  • Do you offer text specific* English classes in Year 12?

    YES! Please keep in mind that as students move into Year 12, for English, we offer text-specific classes and provide detailed analysis on the HSC texts they are studying in school. Further information is available on our website.


    * Text-specific classes are only available if numbers permit as we require at least 3 students to successfully run a class.

  • Do you offer school specific* and accelerated classes?

    Yes! We offer school-specific and accelerated courses for English Standard, Advanced, Extension 1 and Extension 2 and 2U, 3U & 4U Maths. Please see our website for further details.


    * School-specific classes are only available if numbers permit as we require at least 3 students to successfully run a class.

  • Do you offer one-on-one private tutoring as well as structured course programs?

    Yes! Marquis Students who are already enrolled in our Termly/Yearly Course Programs can book additional private tutorials with their Educator for an additional fee. If students are looking for extra support in addition to the time set aside during lessons to review their school assessments, homework, exam results, or to focus on areas of difficulty or weakness, students can book a one-on-one private tutorial directly online with their Educator or another passionate Educator of their choice based on their availability. 

  • Is there a difference in pricing between online and in-centre?

    Pricing is the same for both learning options as the educators, content, real-time support and high quality delivery of the course programs are exactly the same. The only difference is where the student is seated.

  • How do I enrol?

    Enrolling is easy. You can enrol online right here on our website. Simply click on the enrol online button and follow the prompts.

  • Who is my child's Educator?

    All of our educators have achieved an ATAR of 99+ and are recipients of a Band 6 in the subject they teach.

    In conjunction with the academic requirements as outlined above, all Educators at Marquis Education have been assessed on their aptitude to not only teach a class - but to effectively engage young minds and foster an atmosphere of continuous learning.

    Our entire academic team goes through professional development every single term and has been trained to ensure that they are well-equipped to offer a holistic and nurturing teaching experience for all students.

    Please note that we do not share personal private information about our Educators. 

  • How can I pay for my tuition fees?

    You can pay for your tuition by Direct Debit Termly

  • What type of payment methods do you accept?

    We accept all major Credit and Debit Cards via our online secure payment gateway. 

  • Why is Marquis better than other tutoring centres?

    We focus on producing the most up to date content mapped to the NSW National Curriculum, which supplements each student’s learning at school, and in addition, we provide dedicated Educators who will prioritise your child’s education and support them throughout the entire year. Furthermore, we also provide access to countless notes and past papers, curated over multiple years, focusing on enriching and challenging our students. Last but not least, we also deliver a fully structured curriculum deeply integrated with an intuitive feedback platform that has proven results year on year. 

“The Educators are going to teach you the syllabus and so much more and you're also going to have fun with it.”

Jeffrey Wang
Blacktown Boys High School

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